On-time delivery - We will make sure that your order is delivered to you within the timeframe provided at checkout (or sooner!). If you receive your package late, just contact us and we’ll refund your entire shipping cost.
Packed with care – We will make sure that your items arrive in the condition that you expect and deserve. Each item is checked for damage before being packed, and each order is packed with care. If you receive an item that is damaged, just contact us and we’ll make it right.
Please note: Items marked as Ding & Dent are provided as-is.
We’re here to help - If you have any questions or problems with your order, you can expect us to respond no more than 2 business days from when the message was sent.
Our Guarantee applies to all products sold on watchtower.shop. If you have any questions please contact us at firstname.lastname@example.org